Hamilton Web Relay™ and Hamilton HomeTown Numbers™ now available.
November 5, 2008 — Hamilton Relay is pleased to introduce Hamilton Web Relay, the latest innovation in web-based relay service; and the availability of local, 10-digit Hamilton HomeTown Numbers.
Hamilton Web Relay allows individuals who are deaf, hard of hearing or speech disabled to place and receive calls using any Internet-connected computer and a web browser. While the interface is user customizable, what makes Hamilton Web Relay truly unique is that it is completely web-based – there's nothing to download and it is available wherever the user connects.
Additionally, with Hamilton Web Relay, users enjoy an uninterrupted call experience. The Web Relay environment is private – not an instant messaging community with buddy lists and potential, unwanted disruptions.
Hamilton Web Relay in combination with a Hamilton HomeTown Number (a local, 10-digit number), makes it possible for users to receive calls directly. This also means that callers can leave a message if a call is missed.
For more information about Hamilton Web Relay, click here.
For more information about Hamilton HomeTown Numbers, click here.
Hamilton Introduces Single-Phone, Mobile CapTel® Solution
October 27, 2008 — Hamilton Relay officially announced today the availability of Hamilton Mobile CapTel. This is the first, single-phone mobile captioned telephone service designed specifically for individuals who have difficulty hearing on the phone. Similar to the closed captioning provided on most television programs, Hamilton Mobile CapTel allows users to place and receive calls – while reading word-for-word captions – on a single device.
Hamilton Mobile CapTel is a free service that can be used anywhere on a single, mobile telephone that is capable of supporting both voice and data simultaneously through a 3G or Wi-Fi connection.
“Freedom is what Hamilton Mobile CapTel means to individuals who just can’t hear on the phone,” says Dixie Ziegler, Vice President of Hamilton Relay. “The captioned telephone has been available for years, but always required a special telephone. With the introduction of Web CapTel last March and now Mobile CapTel, we’re making equal access to all individuals a reality, wherever they are. While initially available on the iPhone™ 3G, we look forward to quickly making Hamilton Mobile CapTel available on a variety of devices and networks.”
Hamilton Mobile CapTel is the natural evolution of Hamilton Web CapTel, which allows users to view captions of telephone calls on an Internet-connected computer while listening to the conversation on any phone. The advancing technology and operating systems now available on several different mobile devices coupled with the advanced networks of select carriers make it possible to use Mobile CapTel on a single device.
For more information about Hamilton Mobile CapTel, click here.
DTV transition
September 27, 2008 — As part of the FCC's outreach efforts to ensure that everyone is aware of and ready for the February 17, 2009, transition to digital television (the "DTV transition"), the FCC has launched an ASL video clip that answers basic questions regarding the reason for the transition, provides information on the DTV coupon program, and discusses closed captioning and the digital transition. Click here to view the ASL video clip (voiced and open captioned).
Ten-Digit Numbering and Emergency Call Requirements for VRS and IP Relay
August 22, 2008 — Today the Commission put on its website a Consumer Advisory summarizing the ten-digit numbering and emergency call requirements for Video Relay Service (VRS) and IP Relay, forms of telecommunications relay service (TRS), adopted by the Commission in the June 24, 2008, numbering order (FCC 08-151).
These requirements become effective December 31, 2008, and will permit voice telephone users to call VRS and IP Relay users by dialing the user's ten-digit number, and will permit VRS and IP Relay users to make emergency calls that will automatically route to appropriate emergency services personnel.
http://www.fcc.gov/cgb/consumerfacts/trstendigit.html
New Internet-based Services website
July 7, 2008 — Hamilton Relay is pleased to announce the introduction of a new Internet-based Services website. The new site allows for easy navigation to Hamilton Internet Relay and Hamilton Video Relay services. It also introduces a "Hometown" theme that will be further incorporated into other areas of the overall Hamilton Relay site in the near future.
We invite you to explore our new site. Enjoy the new "Hometown" look and feel, and along with that, you will easily locate the services that keep you connected to your friends, family and business associates each and every day. You can also meet the Hamilton team in our new Employees section under "About Hamilton".
It's all there for you, so please enjoy the simplicity and ease of use. Hamilton Relay – That's what I'm talking about!
Hamilton Relay opens new Relay center, begins service to State of Massachusetts
July 1, 2008 — Hamilton Relay began processing relay calls to the State of Massachusetts at its new center in Pittsfield, Massachusetts.
Massachusetts Relay is free service that allows people who are Hearing, Deaf, Hard of Hearing, Deaf-Blind or Speech Disabled to communicate via the telephone. Through the use of specialized equipment, relay users communicate freely with friends, family and businesses who use a standard telephone.
Hamilton Relay begins service to District of Columbia
July 13, 2008 — Hamilton Relay begins processing relay calls to the District of Columbia. With the addition of Massachusetts and the District of Columbia, Hamilton Relay now provides traditional relay services to 16 states, the District of Columbia, Island of Saipan and the Virgin Islands
Hamilton Relay launches Hamilton Web CapTel®
March 1, 2008 — Hamilton Relay launched Hamilton Web CapTel, an innovative new way to access captioning services via the Internet. Using a computer with a high-speed Internet connection and any telephone or mobile phone, Hamilton Web CapTel users can listen as well as see every word a caller says on their computer screen. Available in English and Spanish, Hamilton Web CapTel service is free and is available in all 50 States. To learn more about this exciting service, visit: www.hamiltoncaptel.com.
CapTel and Web CapTel are registered trademarks of Ultratec, Inc.
Hamilton Relay add GoogleTalk® Instant Messaging to Internet-based relay services offering
March 3, 2008 — Hamilton Relay added GoogleTalk Instant Messaging as an option for relay users in placing calls. Along with GoogleTalk, Hamilton Relay also launched Hamilton Instant Relay which is the latest in receiving calls via Instant Messaging applications at a computer or on a mobile device. With Instant Relay, customers get their own 800 number which can be shared with anyone who may wish to contact the Instant Relay user. Get your own Instant Relay account... instantly!